Strategic Plan

Inaugural Strategic Plan

KW4 OHT is embarking on our inaugural Strategic Plan to guide our work over the next five years (2024-2028). The Strategic Plan is a road map that will establish multi-year goals for KW4 OHT. It will articulate that ‘what’ and ‘why’ of our existence and help us to identify priorities.

Oversight of the Plan Development

A Strategic Planning Working Group (SPWG) consisting of representatives from Member organizations along with Community Members has been formed to lead the strategic planning work. The SPWG is guided by the input of Members, Primary Care, Specialists and the community. The terms of reference for this group can be reviewed here.

The SPWG has direct accountability and reporting responsibility through the chair of the Working Group, to the KW4 OHT Steering Committee. The KW4 OHT Steering Committee is responsible for overseeing the strategic plan development and developing an annual work plan consistent with the strategic plan. The Members are ultimately responsible for approving the strategic plan and ensuring alignment between the KW4 OHT Strategic Plan and their organizational plans.

The following is a visual of KW4 OHT’s Strategic Plan Develop Oversight Structure.

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Our Current Environment

To help inform our strategic planning process, KW4 OHT has developed a Political, Economic, Social, Technological, Environmental, and Legal (PESTEL) analysis.

A PESTEL analysis is a strategic tool used to identify and evaluate the external factors that may impact the KW4 OHT’s ability to deliver on our vision over the next 5 years. By understanding these external influences, KW4 OHT can better foresee challenges and opportunities in our evolving environment.

This analysis, which focuses on the trends and drivers that influence health and wellness, will help to guide the OHT in aligning objectives and resources within our external context, ensuring better preparedness and adaptability to changing conditions. Over 160 documents were analyzed in the preparation of this analysis. Documents ranged from official government publications such as briefings, legislation, publications from professional associations and bodies, official reports, relevant media releases, municipal census data, etc. The PESTEL analysis can be found here.

Stakeholder Engagement

We deeply appreciate that everyone has a stake in the future of health and wellness in our community. To ensure that stakeholder voices are heard, KW4 OHT has and is continuing to engage with a wide array of contributors to provide input into the plan. As of the end of March 2024 we have heard from 329 people through surveys, had conversation with 773 people at various community events, obtained feedback from 149 people at 23 different focus groups, and received valuable input from 190 participants at our planning sessions, for a total of 1,441 engagement points.

In August and September 2023, KW4 OHT launched a community survey The purpose of this early engagement survey was to obtain a sense about what the community thinks about KW4 OHT’s current vision, mission and values, as well as their current experience with health and social services in KW4, and finally what they think we should be focusing on in the future. The survey was available in 8 different languages. 191 people completed the survey.

On November 16, 2023, KW4 OHT attended the Waterloo Seniors Fair. During this event KW4 OHT staff were able to interact with the 265 participants who attended the fair and obtain more detailed information from 49 participants who completed a survey to help inform our strategic plan.

On November 23, 2023, KW4 OHT attended the Aging Well in Wilmot, A Seniors Information and Active Living Fair. During this event, KW4 OHT staff were able to interact with the 150 participants who attended the fair and obtain more detailed information from 28 participants who completed a survey to help inform our strategic plan.

On November 29, 2023, KW4 OHT hosted a Clinicians Summit and were able to interact with 58 participants and obtain more detailed information from 16 primary care providers and specialists who completed a survey to help inform our strategic plan.

On December 7, 2023, KW4 OHT hosted a Member and Partner Strategic Planning session where we were able to receive input from 71 participants.

Following the December 7th event, the Strategic Planning Working Group hosted 23 focus group sessions to gather additional input on the emerging strategy. Over 120 people from 32 organizations, as well as 29 patients, families and caregivers provided feedback.

On January 29, 2024, KW4 OHT hosted a Member and Partner Strategic Planning session where we were able to receive input from 62 participants.

On February 7, 2024, KW4 OHT attended the Aging Well in Woolwich Fair. During this event, KW4 OHT staff were able to interact with the 150 participants who attended the fair and obtain more detailed information from 22 participants who completed a survey to help inform our strategic plan.

On March 13, 2024, KW4 OHT attended the Aging Well in Wellesley Information and Active Living Fair. During this event, KW4 OHT had the opportunity to interact with the 150 participants who attended the fair and obtain more detailed information from 23 participants who completed a survey, sharing how they would like to stay informed or be involved in the execution of the strategic plan.